Return Policy
At Just Plain T-Shirt, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help. Please review our return policy outlined below:
1. Eligibility for Returns:
- We accept returns for items that are unworn, unwashed, and in their original condition with tags attached.
- Returns must be initiated within 7 days of the purchase date. After this period, we may not be able to process your return.
2. Items Excluded from Returns:
- For hygiene reasons, we do not accept returns on undergarments, including underwear and socks, unless they are unopened and in their original packaging.
3. How to Initiate a Return:
- To initiate a return, please contact our customer service team at iammikedup@gmail.com to request a return authorization (RA) number.
- Please include your order number, the reason for the return, and any relevant details about the item(s) you wish to return.
4. Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
- We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item(s).
5. Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to the original method of payment within 7 business days.
- Please note that shipping costs are non-refundable unless the return is due to a manufacturing defect or an error on our part.
6. Exchanges:
- We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or style, please initiate a return for the item you wish to exchange and place a new order for the desired item.
7. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
8. Contact Us:
- If you have any questions about our return policy or need assistance with a return, please contact our customer service team at iammikedup@gmail.com
By making a purchase from Just Plain T-Shirt, you acknowledge and agree to abide by the terms of this return policy. We reserve the right to update or modify this policy at any time without prior notice.